STORE POLICIES
Shipping & Processing
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping time for North America is 3-5 business days.
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Returns & Exchanges
I gladly accept cancellations
Request a cancellation within: 4 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
We strive for excellent customer service and want to make sure you purchase with confidence so please do not hesitate to contact us with any questions regarding the item.
Wholesale & Custom Orders
Let us know what you have in mind and we'll be happy to work up a quote for you. Contact us here.
Payment Methods
Secure online payment options are available when placing your order. You can pay via Credit or Debit Card, Apple Pay or setup a payment plan via Afterpay.
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If you need to pay a different way, please get in touch with us here.
CUP CARE
Hand wash only in cool/warm water and allow to air dry. Not suitable for dishwasher, microwave, cooking or freezing. Clean with non-abrasive sponges to prevent scratching. Do not clean with bleaches or cleaner containing chlorine. Please remember that cups are handmade and need to be treated with care.